Privacy policy

For the purposes of this Privacy Policy, the following words have the following meanings:

“collection” means the act of gathering, acquiring, recording or obtaining personal information from any source, including third parties, by any means.

“consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative, such as a parent or guardian. Express consent is permission that is granted by an individual taking a positive step to signify consent and may be given orally, electronically or in writing. Implied consent is the assumption of consent that can reasonably be inferred from a user’s action or inaction.

“user” means an individual who uses the Service provided by CHFM, including anyone else who accesses or visits the Sites.

“disclosure” means making personal information available to a third party.

“employee” means an employee of CHFM, and for the purpose of this Privacy Policy only, includes agents, independent and other contractors performing services for CHFM.

“personal information” means information about an identifiable individual, but not aggregated information that cannot be associated with a specific individual.

“registered user” means a user who has created and registered an account with CHFM, as well as a Subscribing Organization that has created and registered an account or accounts with CHFM.

“Subscribing Organization” means a company, entity or organization, including any business that has subscribed to the Service.

“third party” means an individual other than the user, or the user’s agent, or an organization outside CHFM or a Subscribing Organization.

“use” means the treatment, handling and management of personal information by and within CHFM.

When you interact with us through our Service, we may collect or receive the following types of information.

Personal Information You Provide To Us

You may provide us with your personal information in different ways. For example, we may collect any or all of the following personal information if the information is reasonably required to provide the services accessed or requested by you:

(a) information that you provide when you become a registered user or otherwise complete forms on the Service, such as your name, email, postal address, billing address, telephone number, and credit card number;
(b) your log-in and password details in connection with your CHFM account(s), including your username;
(c) information that you provide to CHFM when you subscribe to the Service, such as your billing address, payment method and credit card information;
(d) your correspondence with CHFM employees, including any questions, concerns or comments you may have about the Service or problems that you report;
(e) comments, videos, photographs, and any other content or information that you may post or submit to the Service;
(f) details of your requests made through the Service.

Technical Information We Collect Automatically

When you visit the Sites, we may collect, using electronic means, technical information. This information may include:
(a) the IP address of your computer and which browser you used to view our Sites;
(b) operating system;
(c) resolution of screen;
(d) location;
(e) language settings in browsers; and
(f) the site you came from and searched for keywords if arriving from a search engine;

This technical information (some of which in certain instances may be considered personal information) is aggregated and used to measure and improve effectiveness of our Sites. We do not attempt to combine this technical information with other personal information we collect on our Sites.

CHFM collects your personal information and will use your personal information as is reasonably required for the following purposes:
(a) if you are a registered user, to establish and maintain your CHFM account;
(b) to provide web applications, the Service, and/or the other services or information that you request;
(c) to verify your identity if you submit comments, videos, photographs, opinions, or any other content or information to the Service;
(d) to respond to questions, comments, requests, job applications, or complaints that you submit to CHFM;
(e) to process donations made by you to CHFM;
(f) to track communications with you;
(g) to analyze use of the Service and to improve the Service;
(h) to send emails, newsletters, regular mail or other communications you have consented to receive from CHFM;
(i) to provide Service-related announcements or notifications to you;
(j) to fulfill a purpose that we disclose to you when we request your personal information; and/or
(k) to meet legal and regulatory requirements.
CHFM staff are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Personal information will only be collected and used by authorized staff in a manner consistent with the activities of CHFM.

CHFM may disclose your personal information to:

(a) its employees, agents, partners and service providers as is reasonably necessary to enable these parties to perform a business, professional or technical support function for CHFM;
(b) a person who, in the reasonable judgment of CHFM, is seeking the information as your agent; and
(c) a third party or parties, where you consent to such disclosure or the disclosure is required by law.

Corporate Reorganization and Business Transfers

We may also disclose your personal information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and obtain your express consent to do so pursuant to Section 17.

Please note that we may process your personal data without your knowledge or consent where this is required or permitted or required by law.

CHFM is committed to safeguarding your personal information. CHFM uses appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, misuse, modification or destruction, and any other unlawful form of processing of the personal information in our possession regardless of the format in which it is held. The methods of protection and safeguards used by CHFM include, but are not limited to, locked filing cabinets, security software testing and monitoring, vulnerability scans, need-to-know access and technological measures, including the use of passwords, encryption (such as Geotrust Secure Socket Layer), secure websites, and firewalls.

CHFM also ensures that its employees with access to personal information are made aware of the importance of maintaining the confidentiality of personal information.

CHFM takes care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information.

We cannot ensure or warrant the security of any personal information we collect either directly or automatically from you, and you do so at your own risk. We also cannot guarantee that such personal information may not be accessed, disclosed, altered, or destroyed by breach of any of our security safeguards.

The names of donors of memorial or tribute gifts may be released to the honoree, next of kin, an appropriate member of the immediate family, or executor of the estate unless otherwise specified by the donor. Gift amounts are not released without the consent of the donor or as required by law.

The Foundation does not collect, process or use on any of the Foundation’s web pages or in other Foundation publications, personal information of a child (who is a person under the age of 18 years) without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted. All stories featured on the website or in any Foundation marketing materials have been approved by set guardian/family/legal representation.

Your personal information may be stored and processed in any country where we engage third party service providers (e.g. Canada, United States). While such information is outside of your country of residence, it is subject to the law of the country in which it is held, and may be subject to disclosure to the governments, courts, or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices will at all times continue to be governed by this Privacy Policy.

CHFM has measures in place to ensure that when your personal information is transferred internationally, it is subject to appropriate safeguards in accordance with applicable data protection laws. These measures typically include contractual safeguards stipulating the confidentiality of the information and the purposes for which it is to be used.

CHFM will only keep personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Policy Privacy and in order to comply with our legal and regulatory obligations. To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.

We may also retain aggregated non-identifiable personal information indefinitely after your account has been closed for research or statistical purposes.
Please note, if you are a registered user and your CHFM account becomes inactive, CHFM may choose not to retain your User Content, personal information associated with your CHFM account, or any other records associated with your CHFM account, for a period longer than three years after your CHFM account becomes inactive, in which case such information may be destroyed. If your CHFM account becomes inactive, you are solely responsible for exporting any such information from your CHFM account that you may wish to retain.

CHFM is committed to keeping your personal information as complete, up-to-date and accurate as is necessary for the purposes for which it is to be used. CHFM will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, CHFM will transmit amended information to third parties having access to the personal information in question. Upon request, CHFM will provide you with a reasonable opportunity to review the personal information in your file to review its accuracy. Such personal information will be provided within a reasonable time of the request and at a minimal or no cost to you.

Also upon request, CHFM will provide an account of the use and disclosure of your personal information and, where reasonably possible, will state the source of the information. In providing an account of disclosure, CHFM will provide a list of organizations to which it may have disclosed personal information about you when it is not possible to provide an actual list.

The Sites use “cookies”, which are small text files placed on your computer or other device when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

We also use third party cookies which enable features or functionality provided by third parties in connection with the Service, for example, advertising, interactive content, and analytics (see Section 12 below). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

We use the following types of cookies:
(a) Analytical / performance cookies that collect information in aggregated form about how users interact with the Sites so that you may improve functionality.
(b) Targeting / advertising cookies that track browsing habits and online activity which is used to show you relevant/personalized marketing content. Using these types of cookies, we may collect personal information and use this to display targeted advertising and/or share this data with third parties for the same purpose. We use Google AdWords to assist us with our tracking and targeted advertising. Our advertising appears on third party sites such as Google. Any online tracking and targeted advertising conducted by third parties such as Google is subject to the privacy policies on those sites.

Managing Cookies
You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended on the Services. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

Other Technologies
We may use other technologies similar to cookies like web beacons, which are sometimes called “tracking pixels” or “clear gifs”. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites or opened an email that we have sent them. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

The Sites employ Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the Sites, compiling reports on Sites activity for the Sites’ operators and providing other services relating to website activity and Internet usage. The information generated by the cookie (including the IP address) is transferred and stored on a Google server located in the United States.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other information held by Google.

We may also use additional analytics programs from time to time to process non-personal information about you.

We make no attempt to link this non-personal information with the identity of individuals using the Service. Non-personal information may be permanently archived for future use in any manner whatsoever by CHFM.

Disable Google Analytics
You can prevent the collection and processing of cookie created data relating to your utilization of the Sites (including your IP) via Google by downloading and installing the browser-plugin available under the following link.

Google currently offers this opt-out tool for Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
Further information concerning the terms and conditions of Google’s use and data privacy can be found at https://www.google.com/analytics/terms/us.html or at https://policies.google.com/privacy.

To submit an inquiry, complaint, request a review of your personal information, correct or update your personal information, withdraw your consent or request more information or additional copies of the Privacy Policy contact:
CHFM Privacy Officer
Mailing Address: 533A-715 McDermot Avenue, Winnipeg, MB, R3E 1M6
Telephone No.: 204-787-4400
E-mail: info@goodbear.ca or visit contact us.

CHFM will promptly investigate all complaints concerning our compliance with the Privacy Policy and our dealings with your personal information. If a complaint is found to be justified, CHFM will take appropriate measures to resolve the complaint, including, if necessary, amending our policies and procedures. You will be informed of the outcome of the investigation regarding your complaint.

You may withdraw your consent to the collection, use or disclosure of your personal information by CHFM at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent may result in the inability of CHFM to continue providing aspects or optimization of the Service to you. Please contact CHFM for more information regarding the implications of withdrawing consent.

If you no longer wish to receive commercial electronic messages from CHFM regarding our new products or services, promotions or other similar communications, you may unsubscribe by clicking the unsubscribe link in our emails or contact us to let us know to remove you from future mailings. Please note that, after you unsubscribe, CHFM may still send electronic communications to you in certain limited circumstances, such as to provide you with Service notifications and billing information, or to provide information that CHFM is legally obligated to provide you.

We may modify this Privacy Policy to accommodate changes in our services, changes in technology and legal developments. If we make changes to this Privacy Policy, we will provide notice through our Services, or by other means to provide you the opportunity to review the changes before they become effective. For example, we may place a prominent notice on the Sites or e-mail you to let you know of an updated Privacy Policy.

If we make significant changes to this Privacy Policy, we will provide at least 30 days’ notice through our Services, or by other means, to provide you the opportunity to review the changes and provide your required consent before they become effective. A significant change may be using personal information for a new purpose or disclosures to new third parties.

You acknowledge that your continued use of our Services after we modify this Privacy Policy, publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

If you object to any changes to the Privacy Policy you may close your account.

Whenever we update the Privacy Policy, we will change the date below to indicate when the changes were made.